We can be reached via e-mail at:
We can be reached via phone at:
800-849-5655 or 804-560-0655
We can be reached by mail at:
621 Moorefield Park Drive Suite G
North Chesterfield, VA 23236
Shipping and DeliveryAll products will be shipped via UPS ground unless otherwise specified. Most packages shipped by UPS Ground arrive between 3 and 5 business days.
Before returning any item, you must notify us and obtain a Return Materials Authorization (RMA) Number.
Any product damaged in shipping must be reported within 3 business days. Please include your name, confirmation/order number and a day time phone number.
Email to eSales@peproducts.com
Refunds will be issued for the merchandise amount only. No refunds on shipping. The customer is responsible for the cost of return shipping. Gefranonline.net guarantees all products to be free of defect related to workmanship, but does not guarantee the performance of these products in your process.